The SBA Hiring Spree: Paying Bureaucrats to Bury Your Appeals

Posted: December 3, 2025 – 9:45 AM

Here's something that should make your blood boil on this fine December morning. While the SBA claims they don't have the resources to process your loan modifications, handle your appeals, or actually help your dying business, they've been on a hiring spree. But they're not hiring people to help you. They're hiring people to deny you faster.

According to internal reports, the SBA has expanded its collections and enforcement divisions by over 40% in the last year. That's right. They found the budget for hundreds of new positions dedicated to hunting down delinquent borrowers and processing Treasury Offset requests. Meanwhile, the customer service department remains a skeleton crew of confused temps reading from outdated scripts.

Follow the Money, Find the Priorities

When an agency decides where to spend its budget, it's telling you what it actually cares about. And the SBA has made its priorities crystal clear: they care about collecting money, not about helping businesses. The new hires aren't loan counselors trained to work with struggling entrepreneurs. They're not technical specialists who can fix the broken portal. They're paper pushers whose job is to slam the door on your face more efficiently.

    The SBA's Fort Worth "Customer Service Center" now employs over 2,000 people. Of those, fewer than 300 are actually authorized to make decisions on borrower accounts. The rest are professional phone-tree operators.

    

I talked to a former SBA contractor last week who quit in disgust. "They're not training people to help borrowers," she told me. "They're training them to document reasons for denial. Every call gets a code, and most of those codes end with 'referral to Treasury.' It's assembly line rejection."

The Accountability Black Hole

Here's the thing that really gets me. Not a single person at the SBA has been fired for the $200 billion fraud disaster. Not one. The same people who designed the pay-and-pray system that funded criminals are still collecting their paychecks. Some of them got promoted. Meanwhile, they're spending taxpayer money to hire new people whose primary function is to squeeze blood from the stones they created.

Every new collections officer salary comes from your taxes. Every denial letter is printed with your money. You're paying them to destroy you. That's not incompetence. That's a protection racket run by the federal government.

So the next time the SBA says they don't have the resources to help you, remember this: they have plenty of resources. They're just using those resources to make your life hell instead of saving it. Merry Christmas from the Small Business Administration.